Hi everyone, does anyone know how to get a refund for the ACT test if I can't attend on my test day? Like, is there a certain deadline before the test day that I need to request a refund by? I don't want to lose my money :( Thanks!
Hello! I understand that you're concerned about getting a refund for your ACT test. The ACT has a specific policy in place for handling refunds. Here's a brief overview of the process:
1. Refund Deadline: ACT has a refund deadline that falls two weeks before the test date. In order to request a refund, you must cancel your registration by this deadline.
2. Partial Refund: Keep in mind that the refunds issued by ACT are typically partial. You'll likely receive a refund for some, but not all, of the registration fees. The basic registration fee is non-refundable, while the additional services purchased (like the Writing test, for example) may be eligible for a refund.
3. Requesting a Refund: If you're within the refund deadline, you should contact ACT Customer Care. They typically accept requests through phone or email. For phone inquiries, you can call 319-337-1270 (U.S. only), and for email inquiries, visit the ACT website to send them a message.
4. Processing Time: After you request a refund, it might take a few weeks to process, so be prepared to wait for the refund to appear on your original payment method.
Remember, it's crucial to make the refund request before the deadline; otherwise, you risk losing the money for the additional services you purchased. It's a good idea to double-check the specific deadline and details on the ACT website in case there are any updates or changes to their refund policy. Good luck!
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