I am an international student and am not able to submit my css profile as it was showimg invalid transaction. I was using the debit VISA card.
Yes done, thank you. What is SIN/SSN no. in case of International students and do we need to fill the IDOC form before the answer of the colleges?
hey @anu, can you tell me how does it solved? because I am facing the same issue. please help me...
@anu please help me out I am facing the same problem as you and they are not replying also tried contacting them what should I do now please help me out please
Hi! To those worried about errors shown while paying for your CSS Profile. First of all, be calm because you will always find a way at the end. As for the payment, either try to pay it through a credit card since that is more compatible with US payment system or contact the College Board directly via email to help you further- they are super easy to talk to and friendly.
You should try contacting CSS's support service. They'll know what to do. It could be there's a service downtime or your card.
To keep this community safe and supportive:
Hi @Anu,
Have you contacted College Board customer support? They offer support tailored to international students filling out a CSS profile. Their international number is 212-299-0096 and their hours are 9am-10pm ET Monday-Friday. They are accessible by chat and by email, which you can access through this link: https://finaid.collegeboard.org/cssprofile-student/s/?tabset-485c5=3
Let me know if you have any more questions!