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2
4 years ago
Admissions Advice

Why cannot I pay for css profile as an Indian student ??

I am an international student and am not able to submit my css profile as it was showimg invalid transaction. I was using the debit VISA card.

collegeboard
financialaid
CSS
2
9
@MoriahKofsky
expert
4 years ago

Hi @Anu,

Have you contacted College Board customer support? They offer support tailored to international students filling out a CSS profile. Their international number is 212-299-0096 and their hours are 9am-10pm ET Monday-Friday. They are accessible by chat and by email, which you can access through this link: https://finaid.collegeboard.org/cssprofile-student/s/?tabset-485c5=3

Let me know if you have any more questions!

[🎤 AUTHOR]@anu4 years ago

Yes done, thank you. What is SIN/SSN no. in case of International students and do we need to fill the IDOC form before the answer of the colleges?

@khushidagar4 years ago

hey @anu, can you tell me how does it solved? because I am facing the same issue. please help me...

@Shas4 years ago [edited]

@anu please help me out I am facing the same problem as you and they are not replying also tried contacting them what should I do now please help me out please

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2 answers

1
3 years ago

Hi! To those worried about errors shown while paying for your CSS Profile. First of all, be calm because you will always find a way at the end. As for the payment, either try to pay it through a credit card since that is more compatible with US payment system or contact the College Board directly via email to help you further- they are super easy to talk to and friendly.

1
0
4 years ago

You should try contacting CSS's support service. They'll know what to do. It could be there's a service downtime or your card.

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